How to handle shipping delays: Roidmi vs Umidigi

Almost a month ago I wrote about Roidmi and how their IndieGoGo campaign, despite having huge commercial success, ended in disaster. Back then, almost no backers from Europe got their vacuums even though the deadline was two months passed, and other regions saw big delays as well. After that article Roidmi started to respond (after more than a month of complete silence) and saying that shipping will be done soon. Another company, Umidigi, had a similar situation and they handled…